Preferred Travel Services is a boutique travel agency with a walk-in, brick and mortar office located in the Biltmore area of Phoenix, Arizona. Our agency specializes in providing upscale booking and travel experiences to our valued leisure clients and those seeking the very best for their once-in-a-lifetime special occasion. Through our extensive professional background and personal travel experience, our travel experts will provide exemplary customer service and a level of expertise that ensures a stress-free, customized vacation that you will never forget.
From the first contact, all the way through the booking process, during their trip, to the moment our clients return home from their trip, Preferred Travel Services prides itself on offering travelers exceptional travel planning assistance. Through unparalleled service and a vast, but vetted network of tour operators, cruise lines, hotels and resorts our goal is to always take you there.
While our agency is young, having been established in 2017, we have a worldy presence with 18 other sister offices worldwide with locations including but not limited to Australia, Estonia, Latvia, Finland, and Lithuania. We are the first office in the U.S., but we most certainly will not be the last.
Our company tagline is Travel is All About the Journey, and We Can Take You There for a reason. While we always want to ensure high standards and complete satisfaction in the types of accommodations and itineraries we offer, we can assist with travel experiences to destinations all across the globe. Our travel advisors are true destination specialists and experts in their field.
As destination experts, itinerary designers and client advocates, our travel experts work to inspire, create and enhance those tailored and unique travel experiences as we assist you in crafting your perfect journey.
Inspire: We constantly seek out new destinations, experiences, and connections which enable us to spark the imagination and tailor dream vacation.
Create: We get to know our clients, so that we can build the travel components and itineraries that fit their individual interests, needs and schedules.
Enhance: We work with our clients before, during and after every trip to ensure that we continually exceed expectations.
Our concierge services are absolutely free, and we provide free, no obligation quotes. We will help you through the entire vacation planning process from deciding when to go, where to stay, how to budget for your trip, where to eat, what tours to take, and make a customized itinerary that works specifically for you.
Even after booking, we will continually check on your reservation for you, ensuring that you receive the best special offers that are applicable to your travel dates. If extra amenities or discounts promotions are released, we will work on your behalf to ensure that you receive the best quality at the best value. Your only responsibility is getting your bags checked and your passport ready.
You will pay the same price for booking your vacation with Preferred Travel Services as you would if you booked direct through any hotel, airline, or tour operator. However, there is a large chance you will pay less booking through us, and we will provide extra value and amenities to your trip, if not more.
Preferred Travel Services prides itself in creating perfect, tailor-made journeys with every detail in mind. Through our extensive professional background and personal travel experience, our travel agency provides exemplary customer service and a level of expertise that ensures a stress-free, customized vacation. We will have the answer to your much-anticipated statement, “tell me something that I cannot Google.” Although the internet is a wonderful resource, it cannot provide you with sound advice, it can only give you probabilities. We approach your trip planning form a high level of expertise, education, and knowledge. After all, there are no do-overs for vacations gone wrong.
Preferred Travel Services provides one-on-one assistance, advice, and arrange your trips down to the finest detail, creating a personalized, tailor-made experience which caters to all your needs as our VIP client! Our Travel Experts specialize in everything – from honeymoons and romantic getaways to luxury and customized international travel.
Our Travel Experts have completed extensive training to earn the title of specialist in specific destinations, such as Russia, France, Italy or Tahiti. Our agents have also earned certifications such as Honeymoon and Romantic Getaway Specialists, Luxury Destination Specialists, or as experts with individual cruise lines, tour companies, hotels and more. Whatever type of travel you’re seeking – leisure or business, our agents have the education, first-hand travel experience and travel agency relationships to help you make your dream vacation a reality.
CEO and Master Travel Consultant
My love of travel began years ago while still living in the country of my birth, Estonia. Having new cultures, foods, and languages a simple border away made me hungry for more. For the past 40 years I have proudly called America home, and my love of travel and new experiences has only continued to grow. As a savvy travel counselor and fellow journey taker, my portfolio contains the exotic, eclectic destinations as well as the comfortable and familiar ones. France, Morocco, Croatia and Italy are especially close to my heart. Contact me and I will turn your travel dreams into reality!
Manager and Travel Consultant
I was bitten by the travel bug at a young age! As an avid reader and lover of history, I developed a deep passion and longing to see the places I studied and dreamed about. My first trip to Europe convinced me I was right, and that wanderlust has taken me to most of Central and Western Europe, the U.K., Africa, Turkey, and Dubai. I've sailed on both ocean and river cruises as well as a barge in France. While my experiences are diverse, I especially love Austria and Switzerland, and feel a special connection to London. I've loved living my dreams. Let me help you discover yours!
Travel Consultant
While other teenagers were going on family vacations to Florida, I was visiting Europe with mine! My first international experience was England and Scotland where I developed a passion for culture and architecture. This led to the discovery of "my happy place" - Ireland. I've traveled to the Emerald Isle three times and look forward to many more visits of discovery. As an Ireland specialist I look forward to sharing my love with clients and creating an unforgettable experience! My other travel passion is cruises. To date I have been on 21, and eagerly await other opportunities! My first cruise was a three day Mexico voyage in 1999. I've sailed the Caribbean many times but the two areas that hold a special place in my heart are Alaska and the Mediterranean. With my extensive experience I am able to perfectly match the right cruise with the right client. Luxury? Family? Romance? Contact me and together we will craft the ideal journey whether by land or sea!
Office Administrator
While not a travel advisor, my voice may be the first you hear when calling the office or walking in! As an administrative assistant I aid the agents in booking appointments and performing back office duties. I wear many hats and do what I can to help the office run smoothly! Call us for your travel needs I'll be the first to welcome you!
Independent Travel Consultants
Independent Travel Consultant
For 12 years I had my own travel agency in Chandler, AZ under TravelationOnline.com. In June 2013 I took a break from the travel industry. A few years away from the travel business, and travel writing, made me realize how much I wanted to go back! I've been back in the biz for 2 years now, thanks to Preferred Travel Services, and know I'm where I'm supposed to be. I received my BA in Broadcast Journalism from USC Annenberg and worked as a Travel Writer with my blog, RoSaysGo, on AZ Family’s site. Although I can help you with most things travel related, my specialties are family vacations and group travel.
Independent Travel Consultant
Travel is my commitment and my long-time love (aside from my many loving pets). I have been in the travel industry for over 15 years. I previously worked for American Express as a travel agent for over a decade in both CA and AZ and currently simultaneously work for Club Med as a reservations agent. The travel industry is my life 24 hours a day, 7 days a week. It is and has always been my passion. I want our clients to have fun while planning their trip with me, and know that they are well taken care of from departure to arrival.
Independent Travel Consultant
There is an old saying that states "find something you love and you will never work a day in your life". That is what I have been fortunate enough to do for the past thirty plus years. My passion for travel has led me to various positions in the industry from the airlines, to the corporate world, and in agencies. I've handled everything from exotic requests in Bhutan to long weekends in London. I've never met a destination that I didn't enjoy. But what really floats my boat (literally!) and what I specialize in are river cruises with personalized pre and post extensions. I have experience with all the major lines and my personal travel has provided valuable experience that I happily share with clients. Travel dreams come in all varieties and I am dedicated to helping make yours come true!
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