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A LITTLE BIT ABOUT US

Preferred Travel Services is a boutique travel agency with a walk-in, brick and mortar office located in the Biltmore area of Phoenix, Arizona. Our agency specializes in providing upscale booking and travel experiences to our valued leisure clients and those seeking the very best for their once-in-a-lifetime special occasion. Through our extensive professional background and personal travel experience, our travel experts will provide exemplary customer service and a level of expertise that ensures a stress-free, customized vacation that you will never forget.

From the first contact, all the way through the booking process, during their trip, to the moment our clients return home from their trip, Preferred Travel Services prides itself on offering travelers exceptional travel planning assistance. Through unparalleled service and a vast, but vetted network of tour operators, cruise lines, hotels and resorts our goal is to always take you there.

While our agency is young, having been established in 2017, we have a worldy presence with 18 other sister offices worldwide with locations including but not limited to Australia, Estonia, Latvia, Finland, and Lithuania. We are the first office in the U.S., but we most certainly will not be the last. 

Our company tagline is Travel is All About the Journey, and We Can Take You There for a reason. While we always want to ensure high standards and complete satisfaction in the types of accommodations and itineraries we offer, we can assist with travel experiences to destinations all across the globe. Our travel advisors are true destination specialists and experts in their field.

As destination experts, itinerary designers and client advocates, our travel experts work to inspire, create and enhance those tailored and unique travel experiences as we assist you in crafting your perfect journey.

  • Inspire: We constantly seek out new destinations, experiences, and connections which enable us to spark the imagination and tailor dream vacation.

  • Create: We get to know our clients, so that we can build the travel components and itineraries that fit their individual interests, needs and schedules.

  • Enhance: We work with our clients before, during and after every trip to ensure that we continually exceed expectations.

Our concierge services are absolutely free, and we provide free, no obligation quotes. We will help you through the entire vacation planning process from deciding when to go, where to stay, how to budget for your trip, where to eat, what tours to take, and make a customized itinerary that works specifically for you. 

Even after booking, we will continually check on your reservation for you, ensuring that you receive the best special offers that are applicable to your travel dates. If extra amenities or discounts promotions are released, we will work on your behalf to ensure that you receive the best quality at the best value. Your only responsibility is getting your bags checked and your passport ready. 

You will pay the same price for booking your vacation with Preferred Travel Services as you would if you booked direct through any hotel, airline, or tour operator. However, there is a large chance you will pay less booking through us, and we will provide extra value and amenities to your trip, if not more. 

Preferred Travel Services prides itself in creating perfect, tailor-made journeys with every detail in mind. Through our extensive professional background and personal travel experience, our travel agency provides exemplary customer service and a level of expertise that ensures a stress-free, customized vacation. We will have the answer to your much-anticipated statement, “tell me something that I cannot Google.” Although the internet is a wonderful resource, it cannot provide you with sound advice, it can only give you probabilities. We approach your trip planning form a high level of expertise, education, and knowledge. After all, there are no do-overs for vacations gone wrong.

Preferred Travel Services provides one-on-one assistance, advice, and arrange your trips down to the finest detail, creating a personalized, tailor-made experience which caters to all your needs as our VIP client! Our Travel Experts specialize in everything – from honeymoons and romantic getaways to luxury and customized international travel.

Our Travel Experts have completed extensive training to earn the title of specialist in specific destinations, such as Russia, France, Italy or Tahiti. Our agents have also earned certifications such as Honeymoon and Romantic Getaway Specialists, Luxury Destination Specialists, or as experts with individual cruise lines, tour companies, hotels and more. Whatever type of travel you’re seeking – leisure or business, our agents have the education, first-hand travel experience and travel agency relationships to help you make your dream vacation a reality.

Why Use Our Travel Agency?

Convenience

Instead of sifting through countless websites, guidebooks, or posts from your friends on social media, you deserve a hassle-free vacation planned by a professional, saving you valuable time.

01

Added Value

We have exclusive access to special travel fares and discounts, guaranteeing you're getting the best value! You want real benefits, and we can provide that for you.



02

Personal Attention

We take pride in helping make your trip one-of-a-kind. When using strictly online booking engines, you never know who to contact or where to get guidance. From planning to until you return, we are on your side, just a phone call or email away.

03

Expert Advice

Our advisers are educated travelers with over 35+ years of experience each who know the world; they will guide you where you want to go. So take advantage of our expertise to help create your dream vacation!

04

Meet Our Team

Olja Muursepp

CEO and Master Travel Consultant

Nancy Melton

Manager and Travel Consultant

MEET OUR INDEPENDENT CONTRACTORS

ROSANNE COLOCCIA

Independent Contractor - Ro Says Go LLC.

JEFFREY HYATT

Team Member Since 2019

LARRY LISKER

Team Member Since 2022